We're here to help! Find answers below or reach out to us directly.
Email: support@helpvote.app
Privacy questions: privacy@helpvote.app
We typically respond within 24 hours.
Tap the + button at the bottom of the screen. Choose 2 or 4 photos, add a caption, select a category, and post! Your neighbors will start voting right away.
Browse the feed and tap on the option you prefer (A, B, C, or D). Results are revealed after the 4-hour countdown ends. You earn points for every vote you cast.
Badges are earned by being an active, helpful community member. Vote regularly, maintain your daily check-in streak, invite neighbors, and receive thank-you notes to unlock badges and become a verified expert.
Tap the three-dot menu (•••) on any post or comment and select "Report." Our moderation team reviews all reports. Content that receives multiple reports is automatically hidden.
Tap the three-dot menu (•••) on a user's post and select "Block User." You will no longer see their posts or comments.
Go to Profile > Settings > Privacy & Data > Delete My Account & Data. This permanently removes all your data within 30 days, including posts, votes, comments, and photos.
Go to Profile > Settings > Privacy & Data > Export My Data. Your data will be compiled into a JSON file that you can save or share.
HelpVote is available in 8 languages: English, German, French, Dutch, Swedish, Danish, Italian, and Polish. The app automatically uses your device language.
Your privacy matters to us. Read our full Privacy Policy for details on how we collect, use, and protect your data.
HelpVote is fully compliant with GDPR and CCPA. You can manage your consent, export your data, or delete your account at any time from within the app.